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What is the size of the MedFlash unit?
Can it be worn on a chain?
Is Internet access required to use my MedFlash?
My husband and I share e-mail. Can we use the same e-mail address to register?
When I insert it into the USB port, what will I see? PART 1 of 2
When I insert it into the USB port, what will I see? PART 2 of 2
What happens if I don’t register my MedFlash?
Will my registration information be sold to other companies?
Is there a MedFlash available for the Mac®2 operating system?
Can my doctor update my MedFlash?
Can the information on MedFlash be accidentally overwritten?
Are the MedFlash and web portal HIPAA compliant?
How much information will the MedFlash hold?
Can I put the results of EKGs, MRI and x-rays on the MedFlash?
Can I put my family’s information on the MedFlash?
How does the ambulance service or hospital emergency room get information from my MedFlash?
Is the MedFlash guaranteed?
What if I lose my MedFlash device. Can my data be loaded onto a new device?
Should I put my Social Security number on my MedFlash?
Can my prescriptions be stored in MedFlash?


What is the size of the MedFlash unit?
It is 2.25 in. long and 1 in. wide.

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Can it be worn on a chain?
Yes, many people wear their MedFlash that way. Another method would be to keep it on your key ring.

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Is Internet access required to use my MedFlash?
Yes, Internet access is required to update and manage your medical and lifestyle information.

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My husband and I share e-mail. Can we use the same e-mail address to register?
No, only one e-mail address can be used for registration. All Internet providers allow users to have several e-mail accounts. Create a new e-mail address for each subsequent person using a separate MedFlash device.

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When I insert it into the USB port, what will I see? PART 1 of 2
Please follow these directions for Windows®1 XP operating system or newer: The removable Disk window will open. If it does not open, double click on My Computer then double click Removable Disk below the heading "Devices with Removable Storage". Double click on the Install folder. Double click on Setup.exe. You will then see the progress bar. You will see the License Agreement screen. Click the option button "I agree to the terms of this license agreement". Click Finish. A box will appear asking Run Now? Click OK to run the program. If Run Now doesn’t appear: Click Start on your computer’s home screen Click Programs Click MedFlash EMR You are now ready to start adding your health and wellness information.

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When I insert it into the USB port, what will I see? PART 2 of 2
Insert the MedFlash device into an available USB port. Verify that you are connected to the Internet. Depending on your system configuration, follow the steps below: If a dialog appears with "Run MedFlash Software" highlighted, click OK and the program will load or, If a window appears displaying "Devices with Removable Storage", double-click on the MedFlash PHR Device icon, and then double-click on the MedFlash icon and the program will load or, If nothing appears, double-click on My Computer and follow the "Devices with Removable Storage" step above. When the program loads, fill out the registration form to activate your MedFlash device. You are now ready to enter your personal health and lifestyle information.

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What happens if I don’t register my MedFlash?
Your MedFlash must be registered to access your personal health and lifestyle information.

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Will my registration information be sold to other companies?
No, Connectyx values the privacy of our customers. We do not sell or make available customer information to third parties.

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Is there a MedFlash available for the Mac®2 operating system?
That is in development. Please check back to med-flash.com often for the latest information.

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Can my doctor update my MedFlash?
Yes, if they are willing, they can easily install the software from your device by clicking on the install folder and running "setup.exe" and if your doctor’s has access to the Internet, they can perform updates.

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Can the information on MedFlash be accidentally overwritten?
The main file "MyMedData.txt" can be overwritten. It is a simple text file. MedFlash keeps the data in several locations, so if this happens, plug your MedFlash into your computer and click on "Load Information". This will display your last saved data. Then click on "Save Information" and the text file will be recreated. If you need assistance, just contact us and we will guide your through it. No, in the newest version of MedFlash your information is stored on our secure database. Not only is this safer, you have access to information even if you don’t have your MedFlash with you at MyMedFlash.com.

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Are the MedFlash and web portal HIPAA compliant?
Yes, the MedFlash and web portal are 100% HIPAA compliant and secure using 128-bit encryption.

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How much information will the MedFlash hold?
The current version of MedFlash is 1 gigabyte (GB) capacity which is more than sufficient to hold all of your health and lifestyle information.

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Can I put the results of EKGs, MRI and x-rays on the MedFlash?
Yes, you can ask your health care provider to provide you with a digital image of your results. MedFlash is designed to accept most document types. After you upload the file(s), you will be able to view them on MyMedFlash.com.

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Can I put my family’s information on the MedFlash?
Yes, there is a picture of a lock next to each field where you enter data. Click on this to lock or unlock the information. If any of your medical or lifestyle information is important for an emergency responder to know, it is best to leave it unlocked.

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How does the ambulance service or hospital emergency room get information from my MedFlash?
There is a text file on the root directory called "MyMedData.txt". They use any text editor or any word processor to access this file and review your personal health record. Many municipalities’ police and emergency vehicles are equipped with laptop computers. They would plug in the MedFlash and your health and lifestyle information would be available to them. They will also be able to access this information through the web portal if your password is provided to them.

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Is the MedFlash guaranteed?
Your MedFlash has a one year limited warranty after you complete our online registration process. Please see the pamphlet inside the packaging for more warranty information.

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What if I lose my MedFlash device. Can my data be loaded onto a new device?
Yes. Please call customer service and we will walk you through the process.

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Should I put my Social Security number on my MedFlash?
We do not recommend that you put your Social Security number on your MedFlash, You do, however, have the option to enter any information you wish.

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Can my prescriptions be stored in MedFlash?
You can enter your prescriptions in the Medical Information Tab under Medications.

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Last Updated: 7 May 2008 14:52:42 PDT home  |  about  |  terms  |  contact
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